NSME Akron Canton Luncheon - June

WHAT I BELIEVE – Gospel according to Bill Melver, General Electric Company 6/1966 – 10/1992

• The Customer has been, still is, and will always be the most important entity in any business matter.
• Most normal people want to do the right things; they don't go out of their way to do bad or evil things.
• A bad attitude is far worse than ineptness, poor judgment, or lack of skills and experience.
• There is always room for improvement in communication; someone is bound to be left out or a key piece of information is left out, not intentionally but assumedly.
• Quality is not just a product thing that you can touch or see. It applies to everything we do from communication to attitude to the way we conduct our daily life.
• Most people do not like changes; they find them scary, uncomfortable and even threatening.
• Life is oftentimes unfair.
• Good times and bad times never last forever.
• Each and every one of us is a pain in the ass to someone out there.
• It's always better to take the time to do things right the first time than to have to do it over because you didn't.

BIO - WILLIAM N MELVER

Major Achievements

• Lead negotiator to achieve $1 billion out-of-court settlement over design failures in the Perry Nuclear Plant, an industry-wide, class action suit filed by 17 utility companies.
• Successfully launched GE Nuclear Services, Japan, and became its first manager with P&L responsibilities. This is now a $100 MM business in Japan.
• Participated and lead the GE Nuclear team in the corporate-wide transitioning of GE from a manufacturing-based business to Services based.
• Successfully coordinated the settlement of a multi-billion-dollar class-action suit, developing a settlement package that resulted in an out-of-court settlement over design issues in the Parry Nuclear Power Plant between Centerior Energy and GE.

• In-depth experience in Process Application to complex problem solutions.
• Experienced in a broad spectrum of industries from manufacturing to services, distribution growth and development to retail and restaurants.
• International business development with special skills in Asian markets; fluent in Japanese.
• Proven ability to deliver high measurable results.
• Excellent interpersonal skills in communications, client relations, and negotiations.